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2nd Line/Service Desk Engineer

Job Title: 2nd Line/Service Desk Engineer
Contract Type: Contract
Location: Harrogate, North Yorkshire
Salary: £17 - £18 per hour
Start Date: ASAP
Duration: 3 Months
REF: 16325/001_1586193017
Contact Name: Sarah Donohoe-Denton
Contact Email:
Job Published: about 2 months ago

Job Description

2nd line, Engineer, Microsoft, INSIDE IR35

2nd line Support Engineer. I am currently looking for an experienced customer facing 2nd line Support Engineer in North Yorkshire for a 3 month assignment. You will be part of the Infrastructure Operations team and must have 3+ years' experience in a large Real Time IT support environment.

  • Good customer services skills

  • Experience working on a busy ICT Service Desk

  • Laptop configuration work

  • Telephone/remote support to the users at home by phone or PC remote control software.

  • Active Directory and Exchange account administration

  • Knowledge of Windows operating systems

  • Microsoft Office XP, 2003, 2007, 2010

  • Networking experience in WAN/LAN, VPN

  • Good communicator who can follow instructions remotely

Required to work through an Umbrella company. If you are available for a new contract immediately, please send me you up to date CV or get in contact ASAP.