I am working with an award-winning software company in Sheffield to help them add a BA to their Service Design Team in order to evolve their suite of products through feedback from customers , stakeholders and end-users.
As this is for a software company, experience of gathering requirements in a SaaS environment is a must have along with solid experience interacting with clients and helping them re-think how they deliver products and services to their customers.
These are the key parts to the role: -
Experience working inside a digital team that has delivered products to users.
Ability to manage stakeholder expectations.
Ability to prioritise tasks and meet deadlines.
Ability to collaborate with designers and developers to envision and iterate concepts.
Ability to understand, conceptualise and communicate using a variety of methods including:
AS IS and TO BE process maps
Please send across an application to discuss further