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Business Analyst - SaaS Company

Job Title: Business Analyst - SaaS Company
Contract Type: Permanent
Location: Sheffield, South Yorkshire
Industry:
Salary: Up to £40000 per annum
REF: 16079/001_1573659749
Contact Name: Kieron Holmshaw
Contact Email: kieron.holmshaw@accessplc.com
Job Published: 24 days ago

Job Description

I am working with an award-winning software company in Sheffield to help them add a BA to their Service Design Team in order to evolve their suite of products through feedback from customers , stakeholders and end-users.

As this is for a software company, experience of gathering requirements in a SaaS environment is a must have along with solid experience interacting with clients and helping them re-think how they deliver products and services to their customers.

These are the key parts to the role: -

  • Experience working inside a digital team that has delivered products to users.

  • Ability to manage stakeholder expectations.

  • Ability to prioritise tasks and meet deadlines.

  • Ability to collaborate with designers and developers to envision and iterate concepts.

  • Ability to understand, conceptualise and communicate using a variety of methods including:

    • AS IS and TO BE process maps

    • Personas

    • Use cases

    • User stories

    • Operational scenarios

    • Workshop facilitation

Please send across an application to discuss further