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Infrastructure Analyst - Operations

Job Title: Infrastructure Analyst - Operations
Contract Type: Permanent
Location: Gatwick, West Sussex
Salary: £35000 - £40000 per annum
Start Date: ASAP
REF: 15870/001_1565862501
Contact Name: Lisa Christopherson
Contact Email:
Job Published: 8 months ago

Job Description

I am recruiting for an Infrastructure Analyst to be based in West Sussex.

You will be responsible for the day-to-day support of Operational IT Services including infrastructure and Telecommunications Services.

The Infrastructure Operations Analyst is responsible for ensuring that the service requirements of the business are met, with the primary drivers being the Availability, Capability and Manageability of services.

You will have a solid background in Microsoft technologies and have expertise with Cloud technologies including Azure.

Relevant technical knowledge and experience of designing and implementing Enterprise Information Technologies, specifically Networking (LAN, WAN), Network Operating Systems (Windows, Linux) and Server and Application Virtualisation (Citrix, Microsoft), Storage and Security.

You must have a working technical knowledge of PBX, voice mail and Contact Centre technology.

Strong hands-on knowledge of the configuration and optimisation of Telecommunications and video conferencing equipment.

Working technical knowledge of current Telecommunications practices, protocols, and principles in Contact Centre environments.

If this great opportunity is of interest please get in touch ASAP to discuss further.