I am recruiting for an IT Support Analyst to be based in Hull.
This role does fall inside IR35 so you must work through an umbrella company for the duration of the contract.
You will assist in providing 2nd and 3rd line support where a request cannot be facilitated remotely. Co-ordinate key functions within the team (asset, 2nd line etc) to ensure efficient delivery in line with SLA performance targets.
You will be responsible for store room and asset processing, including quotes and order processing. Detailed knowledge on operating systems, applications, corporate applications and end user devices in a Virtual Desktop environment.
You will have experience of Windows operating systems, hardware and remote and onsite support.
MCP Certification is preferable.
You will be involved with site visits, installs, repairs, pickups, H/W fix for chip & pin, monitors, keyboards etc. Investigations and Audit support. Manual operations work, file transfers fp/sftp for interfaces, scheduled jobs for payment files etc.
Please apply ASAP to discuss further.