IT Support Engineer - Permanent - £30,000 - £35,000 - London - Microsoft, O365, Laptop and Desktop builds
Access Consulting are working with a Global Manufacturing organization who are looking for an experienced IT Support Engineer
Do you want to work for a Billion dollar organization with offices all over there world? Do you want to be part of a company who are looking to revolutionize their industry making it more sustainable and green?
This is a role where the individual is working on their own, handling a mixture of issues from mundane to meaty. You will also have the responsibility for managing orders from agreed IT partners, building/maintaining the user IT equipment such as laptops and desktops. The user community supported will be high level professionals to director level so stakeholder management is essential.
Experience of Microsoft products.
General IT support with an appreciation of end to end process and infrastructure involved in a company using enterprise IT.
Exposure to an IT service desk or IT support team with demonstrable and successful outcomes.
Experience of IT service management and support.
Troubleshooting of back office infrastructure such as Active Directory and Email (exchange, O365).
Ability to plan and manage software upgrades and migrations from older platforms.
Ability to assist in ensuring all IT related legislation and licensing laws are adhered to.
Ability to assess and evaluate new products that may be of use, or enhance the business systems.
Maintain local site IT budgets and cost centers.
Third party supplier management and monitoring of services delivered.
Must demonstrate accountability, sound decision making, priority setting and analytical thoroughness.
Problem Solving and Analysis.
Experience managing and delivering technical projects.
Customer focused, business priority driven.
Maintains policies, procedures and standards.
Strong & confident communicator, both verbally and in written format.
Ability to focus on deadlines and deliverables.
Demonstrable mix of skills, including technical ability with a high level of innovative thinking.
Familiar with IT system auditing and accountability.
Comprehensive knowledge of information systems technology, including network and telecommunications, security, and IT best practices (ITIL).
Project Management skills and experience.
If this role looks like the one for you, what are you waiting for, please contact me straight away for more details.