Connecting to LinkedIn...

IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Permanent
Location: City of London, London
Salary: £30000 - £35000 per annum
Start Date: asap
REF: 14659/002_1542206745
Contact Name: Jon Cundy
Contact Email:
Job Published: 8 months ago

Job Description

IT Support Engineer - Permanent - £30,000 - £35,000 - London - Microsoft, O365, Laptop and Desktop builds

Access Consulting are working with a Global Manufacturing organization who are looking for an experienced IT Support Engineer

The Company

Do you want to work for a Billion dollar organization with offices all over there world? Do you want to be part of a company who are looking to revolutionize their industry making it more sustainable and green?

The Role

This is a role where the individual is working on their own, handling a mixture of issues from mundane to meaty. You will also have the responsibility for managing orders from agreed IT partners, building/maintaining the user IT equipment such as laptops and desktops. The user community supported will be high level professionals to director level so stakeholder management is essential.

Experience Required

  • Experience of Microsoft products.

  • General IT support with an appreciation of end to end process and infrastructure involved in a company using enterprise IT.

  • Exposure to an IT service desk or IT support team with demonstrable and successful outcomes.

  • Experience of IT service management and support.

  • Troubleshooting of back office infrastructure such as Active Directory and Email (exchange, O365).

  • Ability to plan and manage software upgrades and migrations from older platforms.

  • Ability to assist in ensuring all IT related legislation and licensing laws are adhered to.

  • Ability to assess and evaluate new products that may be of use, or enhance the business systems.

  • Maintain local site IT budgets and cost centers.

  • Third party supplier management and monitoring of services delivered.

  • Must demonstrate accountability, sound decision making, priority setting and analytical thoroughness.

  • Problem Solving and Analysis.

  • Experience managing and delivering technical projects.

  • Customer focused, business priority driven.

  • Maintains policies, procedures and standards.

  • Strong & confident communicator, both verbally and in written format.

  • Ability to focus on deadlines and deliverables.

  • Demonstrable mix of skills, including technical ability with a high level of innovative thinking.

  • Familiar with IT system auditing and accountability.

  • Comprehensive knowledge of information systems technology, including network and telecommunications, security, and IT best practices (ITIL).

  • Project Management skills and experience.

If this role looks like the one for you, what are you waiting for, please contact me straight away for more details.