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Production Support Analyst - Banking

Job Title: Production Support Analyst - Banking
Contract Type: Contract
Location: City of London, London
Industry:
Salary: £350 - £400 per day
Start Date: ASAP
Duration: 12 months
REF: 15716/001_1560156986
Contact Name: Lisa Christopherson
Contact Email: lisa.christopherson@accessplc.com
Job Published: 4 months ago

Job Description

I am recruiting for a Production Support Analyst to be based in London.

This role is within the banking sector so you must have worked within a bank previously.

You will be able to create user documentation for applications and processes, create runbooks for faster issue resolution and debug code and determine where changes need to be made to resolve root causes.

You will also manage support tickets to track recurring issues and support cost, perform start of day checks to ensure that systems are operational before the trading day starts and use tools to execute configuration changes, modify production data and entitle users to applications.

You must have experience of executing BCPs to ensure that backup plans are up to date.

You will have a number of years experience of support and incident management.

You must also have the ability to read and debug code (Java/C++/Python).

If this role is of interest please apply ASAP.