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Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Doncaster, South Yorkshire
Salary: £13 - £15 per hour
Start Date: ASAP
Duration: 1 Month +
REF: 15011/001_1540291028
Contact Name: Dominic Parker
Contact Email:
Job Published: 10 months ago

Job Description

CONTRACT - Service Desk Analyst - 1st Line Support - Doncaster - 1 Month +

I'm currently looking for a Service Desk Analyst to work for an organisation in Doncaster on an initial 1 month contract. The contract will then roll on weekly until requirements are fulfilled on the permanent side.

The Role

  • Providing 1st line service support for the development and management of the IT infrastructure, which includes network servers, PCs, desktop applications, operating systems and the telephone system.
  • Engaging and supporting a wide user base across multiple sites.
  • Prioritising and resolving support calls in line with Group IS guidance.
  • Installing, maintaining and supporting IT equipment, including (but not restricted to) laptops, telecoms equipment, printers, scanners, thin clients and workstations.


  • Software installation, troubleshooting and problem resolution skills.
  • Microsoft Office 2010 or newer.
  • Microsoft Office 365
  • Windows 7/10 operating system.
  • Knowledge around administration and configuration of Microsoft Active Directory.
  • Experience with data backup technologies, antivirus tools and firewall technologies.

Please send your most up to date CV for immediate consideration.