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1st Line Engineer

Job Title: 1st Line Engineer
Contract Type: Contract
Location: Leeds, West Yorkshire
Industry:
Salary: Negotiable
Start Date: ASAP
REF: 13802/001_1496998328
Contact Name: Eric Wright
Contact Email: eric.wright@accessplc.com
Job Published: 4 months ago

Job Description

1st Line Engineer required in Central Leeds

You will be required to:

  • Cover early (8am) and late (5:30pm) on a rota basis (7.5 hours per day) Monday - Friday

Tasks you will undertake:

First line service Desk tasks including:

  • Answering the telephone and logging calls
  • Logging calls from users visits to the Service Desk
  • Undertaking first line tasks and second line request where required

Skills they MUST possess

  • Good customer services skills
  • Experience working on a busy ICT Service Desk
  • Good First Line desktop technical skills