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2nd Line Engineer

Job Title: 2nd Line Engineer
Contract Type: Permanent
Location: Leeds, West Yorkshire
Industry:
Salary: £20000 - £25000 per annum + Benefits
Start Date: ASAP
REF: 12436/001
Contact Name: Thomas Green
Contact Email: tom.green@accessplc.com
Job Published: about 1 year ago

Job Description

2nd Line Engineer - Leeds - £20,000 - £25,000 + Excellent Benefits

An opportunity has arisen for an IT Support Engineer to work for a leading organisation based in Leeds. The role will involve providing remote technical support on all aspects of my clients' infrastructure including both Server and Desktop.

Responsibilities;

  • Initial point of contact, logging support calls
  • Provide initial diagnostics on desktop and server related issues
  • Manage service requests
  • Own end user issues through resolution and identify when escalation is required

The successful candidate will have experience supporting the following technologies;

  • Networking (telnet / cisco)
  • Active Directory
  • Group Policy
  • Office 365 / Powershell
  • Virtualisation
  • SQL

This is an excellent opportunity for an IT Support Engineer with previous 2nd line experience to progress their career with a leading organisation.

Interested? Please send your CV to Tom @ Access to apply!