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2nd line support engineer/Service Desk

Job Title: 2nd line support engineer/Service Desk
Contract Type: Contract
Location: London, England
Industry:
Salary: £150 - £175 per day
Start Date: ASAP
Duration: 6 Months
REF: 14414/001_1516379084
Contact Name: Cassie Axe
Contact Email: cassie.axe@accessplc.com
Job Published: 11 months ago

Job Description

2nd line support engineer / Service Desk analyst. I require an experience 2nd Line Support Engineer for a 6 months assignment in central London. You will be part of the Infrastructure Operations team and must have 3/5 years experience working within a similar environment, ideally professional or financial services.

  • Good customer service and communication skills as there will be an emphasis on coordinating resolution activities with fellow ITS teams and business users
  • AD and Exchange
  • Windows environment
  • Administrative and troubleshooting experience for Windows 2008 and 2012 server estate
  • Proficient in use of SCOM and Solarwinds system monitoring tools
  • Lotus Notes knowledge (preferred but not essential)
  • Understanding of service management disciplines.

This role falls outside of IR35 and is to commence asap. Please send your CV for immediate consideration.