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Account Manager - IT Sales

Job Title: Account Manager - IT Sales
Contract Type: Permanent
Location: Leeds, West Yorkshire
Industry:
Salary: £20000 - £100000 per annum + Benefits DOE
Start Date: asap
REF: 12763/001
Contact Name: Dave Page
Contact Email: dave.page@accessplc.com
Job Published: about 1 year ago

Job Description

Job Description

My client, is looking for several passionate Account Managers who will partner with and ensure the long-term success of their customers.

The successful candidates will be responsible for developing long-term relationships with a portfolio of assigned customers, connecting with key business executives, from I.T managers and Facility Managers to Chief Executive Officers and Managing Directors. You will liaise between customers, suppliers and cross-functional internal teams to ensure the timely and successful delivery of our products and services according to customer needs.

CANDIDATE REQUIREMENTS

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers.

• Build and maintain strong, long-lasting customer relationships.

• Develop a trusted advisor relationship with all accounts.

• Adapt a consultative approach when communicating with all accounts.

• Ensure the timely and successful delivery of our products and services according to customer needs and objectives.

• Forecast and track key account metrics.

• Work toward and achieve monthly KPI’s as directed by your line manager.

• Identify and grow opportunities within your account base.

• Assist with high severity requests or issue escalations as needed.

• Prospecting and generate new business.

Requirements

• Proven account management or other relevant experience.

• I.T and Telecommunication experience not essential, however would be a benefit.

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.

• Experience in delivering client-focused products and services based on customer needs.

• Proven ability to manage multiple projects at a time while paying strict attention to detail.

• Excellent listening, negotiation and presentation skills.

• Excellent verbal and written communications.

The client has ambitious expansion plans for 2016/2017 and are looking at building strong teams asap, so if iths role is a perfect fit for you, please apply ASAP