Field Service Engineer / Sheffield / £22,000 - 34,000 per annum + benefits
Access IT Recruitment are representing a leading IT & telecoms service provider who are looking for a customer focused Field Service Engineer.
Do you want to work for an ambitious local organisation with an outstanding reputation for delivering high quality services? Are you looking to work for an organisation that invest heavily in their employee's development, working with them to implement individual development plans? Do you want to be part of a company who will give you the autonomy to progress?
The position will suit an experienced customer facing field engineer or potentially a helpdesk engineer who is looking to make the next step in their career.
As Field Service Engineer the position can be broken down into 3 parts;
Scoping - Consulting with existing and potential client base to discuss the best solutions to meet their needs, costing & time-frames.
Installing - Design & Implementation of new solutions
Support - Troubleshoot client issues on-site & remotely, document all completed work, configurations and change. Keep field service software updated with developments at all times
The person / experience
Excellent written and spoken communication skills, customer facing background
Ideally from a Managed Service background
Working knowledge of Microsoft Desktop Operating Systems (Windows 7, 8 & 10); and Microsoft Office 2010 and above
Knowledge of Office 365
Have knowledge of Windows Server Environments and Active Directory including 2012 / 2016 Server
Knowledge of network technology including LAN's & WAN's, Firewalls & switches
Ability to carry out network / PC software & Hardware diagnostics verbally and / or remotely
12 months experience in similar role
VMWare & Hyper-V knowledge
SAN technology including Nimble & EMC
Remote Access Solutions - RDS & Citrix
If you are interested in this fantastic opportunity, please apply via the details provided for a confidential discussion on the position