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Field Service Engineer

Job Title: Field Service Engineer
Contract Type: Permanent
Location: Sheffield, South Yorkshire
Industry:
Salary: £22000 - £34000 per annum
Start Date: TBC
REF: 14190/001_1508332972
Contact Name: Danny Sturgeon
Contact Email: danny.sturgeon@accessplc.com
Job Published: 10 months ago

Job Description

Field Service Engineer / Sheffield / £22,000 - 34,000 per annum + benefits

Access IT Recruitment are representing a leading IT & telecoms service provider who are looking for a customer focused Field Service Engineer.

The Company

Do you want to work for an ambitious local organisation with an outstanding reputation for delivering high quality services? Are you looking to work for an organisation that invest heavily in their employee's development, working with them to implement individual development plans? Do you want to be part of a company who will give you the autonomy to progress?

The position will suit an experienced customer facing field engineer or potentially a helpdesk engineer who is looking to make the next step in their career.

The role

As Field Service Engineer the position can be broken down into 3 parts;

  • Scoping - Consulting with existing and potential client base to discuss the best solutions to meet their needs, costing & time-frames.

  • Installing - Design & Implementation of new solutions

  • Support - Troubleshoot client issues on-site & remotely, document all completed work, configurations and change. Keep field service software updated with developments at all times

The person / experience

  • Excellent written and spoken communication skills, customer facing background

  • Ideally from a Managed Service background

  • Working knowledge of Microsoft Desktop Operating Systems (Windows 7, 8 & 10); and Microsoft Office 2010 and above

  • Knowledge of Office 365

  • Have knowledge of Windows Server Environments and Active Directory including 2012 / 2016 Server

  • Knowledge of network technology including LAN's & WAN's, Firewalls & switches

  • Ability to carry out network / PC software & Hardware diagnostics verbally and / or remotely

  • 12 months experience in similar role

Advantageous:

  • VMWare & Hyper-V knowledge

  • Cisco switching/firewalls

  • SAN technology including Nimble & EMC

  • Remote Access Solutions - RDS & Citrix

If you are interested in this fantastic opportunity, please apply via the details provided for a confidential discussion on the position