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Field Service Engineer

Job Title: Field Service Engineer
Contract Type: Permanent
Location: Sheffield, South Yorkshire
Industry:
Salary: £18000 - £23000 per annum
Start Date: TBC
REF: 14501/001_1519233558
Contact Name: Danny Sturgeon
Contact Email: danny.sturgeon@accessplc.com
Job Published: 3 months ago

Job Description

Field Service Engineer / Sheffield / £18,000 - 23,000 per annum + company vehicle

Access IT Recruitment are representing a leading IT & telecoms service provider who are looking for a customer focused Engineer. My client is seeking a candidate who has break/fix Field Support experience with the desire to expand there knowledge and be involved in Project Scoping & Implementation Projects (Servers, Networking & Storage)

The Company

Do you want to work for an ambitious local organisation with an outstanding reputation for delivering high quality services? Are you looking to work for an organisation that invest heavily in their employee's development, working with them to implement individual development plans? Do you want to be part of a company who will give you the autonomy to progress?

The role

As Field Service Engineer you will grow into the position which can be broken down into 3 parts.

  • Scoping - Consulting with existing and potential client base to discuss the best solutions to meet their needs, costing & time-frames.

  • Installing - Design & Implementation of new solutions

  • Support - Troubleshoot client issues on-site & remotely, document all completed work, configurations and change. Keep field service software updated with developments at all times

The person / experience

  • Previous Field Support experience (Break/Fix) Along with a desire to expand knowledge and be involved in Project Scoping & Implementation

  • Working knowledge of Microsoft Desktop Operating Systems (Windows 7, 8 & 10); and Microsoft Office 2010 and above

  • Knowledge of Office 365

  • Have knowledge of Windows Server Environments and Active Directory including 2012 / 2016 Server

  • Knowledge of network technology including LAN's & WAN's, Firewalls & switches

  • Ability to carry out network / PC software & Hardware diagnostics verbally and / or remotely

  • 12 months experience in similar role

  • Managed Service Background desirable

Advantageous:

  • VMWare & Hyper-V knowledge

  • Cisco switching/firewalls

  • SAN technology including Nimble & EMC

  • Remote Access Solutions - RDS & Citrix

If you are interested, please apply via the details provided for a confidential discussion on the position.