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IT Support Technician

Job Title: IT Support Technician
Contract Type: Permanent
Location: Leeds, West Yorkshire
Industry:
Salary: £18000 - £21000 per annum
REF: 13429/001
Contact Name: Kieron Holmshaw
Contact Email: kieron.holmshaw@accessplc.com
Job Published: 6 months ago

Job Description

My client is a Network Security specialist looking to recruit an IT Support Technician into their support team. This is a junior position with real progression in to the support function. My client will provide in depth training on their security application.

Support tasks will cover of a mix of external customer issues covering network security products in addition to internal PC & network troubleshooting (Estimated 70/30 split)

The succesful candidate will need experience in the following

1. Working in a helpdesk environment.

2. Acting as initial Triage.

3. Troubleshooting incoming support calls.

Qualifications required - Any of the below

* Information technology BTEC "Double-Award"
* Certifications as an IT or network technician would be advantageous
(e.g. CompTIA A+, CompTIA Network+, Microsoft or Cisco certifications).

To find out more information and a confidential discussion, give me a call on 0114 384 0730 or email me on