I am recruiting for an ITSM Analyst to be based in Warrington.
You will be experienced in ITSM tooling ServiceNow (Helsinki) and developing capability to utilise the ITSM tooling.
Experience in implementing and operating ITIL Service Operations processes (particularly Request Fulfilment, Incident/Problem/Change Management) and with experience of Service Transition.
You will be able involved with building and configuring, administering and supporting of technologies and solutions - hardware, software, commercial off the shelf (COTS) and opensource packages/solutions, virtual and cloud including IaaS, PaaS, SaaS.
You must have worked within the public sector.
If selected for interview you will be required to apply for a Disclosure Scotland.
The deadline for candidate submission is Monday 19/09/16 at 11am.