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Major Incident Manager

Job Title: Major Incident Manager
Contract Type: Contract
Location: City of London, London
Salary: £450 - £495 per day
Start Date: ASAP
Duration: 3 months
REF: 14809/001_1529482414
Contact Name: Lisa Christopherson
Contact Email:
Job Published: 7 months ago

Job Description

I am recruiting for a Major Incident Manager to be based in London.

You will have strong experience of working as an Incident Manager.

You will co-ordinate the response to incident reports, ensuring relevant prioritisation and detail to allow effective investigation and identify the correct procedures or channels for resolution and monitors resolution activity and progress updates to customers. Understands key change management tools and processes.

You will also manage incidents/major incidents within ServiceNow (Kingston) and utilise Major Incident Modules within ServiceNow (Kingston).

Knowledge of agile and lean methodologies and system thinking would be beneficial.

If selected for interview you will be required to apply for a basic criminal records check.

The deadline for candidate submission is Wednesday 20/06/18 at 11am.