I am recruiting for an Operations Support Analyst to be based in Newcastle-Upon-Tyne.
You will be a certified ITIL Intermediate.
You must have exposure to/or technical capability across projects and service lifecycle e.g. applications development, DevOps, solutions architecture, Operational Acceptance Testing, service support.
Experience of Service reporting - production of management information and reports, dashboards etc and experience supporting services that are aligned to the business strategy and operational requirements.
You will ideally have experience in ElasticSearch or Logstash or Kibana.
Strong experience in Service Management & Operations (particularly Request Fulfilment, Incident/Problem/Change Management) and with experience of Service Transition
If successful you will be required to apply for SC Security Clearance, if not already cleared.
The deadline for candidate submission is Thursday 01/02/18 at 10am.