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Salesforce Administrator

Job Title: Salesforce Administrator
Contract Type: Permanent
Location: City of London, London
Salary: £30000 - £35000 per annum
Start Date: TBC
REF: 14394/004_1524047352
Contact Name: Danny Sturgeon
Contact Email:
Job Published: 8 months ago

Job Description

Salesforce Administrator / Application Analyst CRM / £35,000 per annum + extensive benefits package / London

Access IT Recruitment are working with an exciting and unique financial organisation who are seeking a Salesforce Administrator to join the IT team.

The successful candidate will be responsible for 1st and 2nd line Salesforce support, analysis, design and coordination of technical changes, verification of fixes/changes, implementing application configurations and the coordination of application releases into production for CRM applications.

The successful candidate will also be trained in and gain technical knowledge of Integration technologies, API's and rules engines such as Biztalk, Jitterbit, Logic Apps etc.

Main Duties

Application Support for incidents

  • Incident resolution: Analyse, troubleshoot, fix, verify and deploy. 2nd Line Support of Salesforce

  • Minimise service disruption and the facilitation of service restoration within agreed SLA's.

  • Manage the communication to users for incidents

  • Work with vendors

Experience Required

  • Salesforce Administration & Troubleshooting experience to 2nd Line level

  • Salesforce configuration & implementation experience desirable

  • Excellent customer management skills

  • Desirable skills include experience with MS Dynamics, financial services, technical knowledge of integration technologies, rules engines,

  • Salesforce Consultant certification

This an exciting opportunity to join a rapidly growing organisation and the position comes with a competitive salary and an extensive benefits package. The benefits include private healthcare, generous holidays, life assurance and excellent pension scheme.

For further details on the position, please apply via the details provided for immediate consideration.