I am currently in the market seeking a Senior Digital Content Designer to work on an initial 3 month contract based in London.
You will have outstanding skills and be ready to quickly get to work within an agile multi-disciplinary team of Developers, Designers, and Analysts working on a Government Digital Project. Candidates will ideally have previous public sector experience.
You'll be the kind of person who is unconcerned with titles and hierarchy; what really excites you is problem-solving and the opportunity to deliver innovative technology that carries real value for users. You will draw value from collaboration with others, actively seeking input from colleagues and valuing a multidisciplinary team over hierarchy.
Ensuring that service and information is simple and clear for its users.
Take complex language and processes and make them simple to understand
Work with people who don't understand good web usability
Be able to explain your decisions/edits clearly
Working on needs analysis - taking existing content, messaging needs, and identifying content gaps and overlaps etc.
Actively develop and apply content and format strategies for the service, possibly including training materials.
Scoping, writing, and editing content across all channels (web, mobile, offline)
Managing relationships with subject matter experts to make sure content is accurate and ties in with proposition.
Accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, and easily understood; we do have a set of guiding principles
Accountable for choosing the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gap
Experience of writing for the web, phone and tablet and non-digital, with proven ability of creating content that is accessible and usable
Proven experience in using user feedback to define/refine content
Proven experience of working within a web application development environment
Please apply ASAP for immediate consideration.