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Support Engineer

Job Title: Support Engineer
Contract Type: Permanent
Location: Manchester, Greater Manchester
Industry:
Salary: £30000 - £35000 per annum
Start Date: ASAP
REF: 13511/001_1488277100
Contact Name: Dave Page
Contact Email: dave.page@accessplc.com
Job Published: 8 months ago

Job Description

My client is looking for a new recruit who will work within a fast paced agile software business, working on a diverse range of challenging second line technical support issues primarily focused on our eCommerce parking reservation platform Altitude

This role has a salary of £30k - £35k DOE plus call out fees, on call bonus, gym membership and private health care scheme.

Strong focus needs to be on AWS and SQL practical experience in a web environment - this needs to be clearly demonstrated within your CV

CANDIDATE REQUIREMENTS

The ideal candidate will be a multi skilled 'all-rounder' with reasonable experience of both infrastructure and software development. Excellent troubleshooting, fault finding and resolution skills are a must along with a professional approach to customer communication.

- Support a number of software systems in our SaaS parking reservation platform

- Microsoft Technology

- Managing / setting up Amazon Hosted Infrastructure

- Administering SQL Server and basic T-SQL experience

- Troubleshooting / Fixing Issues in Production Environments

- Deploying Updates to Production Systems

- Using the Support Helpdesk System

- Working on the on call support rota ensuring 24x7 Cover

- Understanding of Microsoft ASP.net C# beneficial

- Basic understanding of XML / web application config

This is an urgent requirement so please apply immediately if you think you're the ideal candidate for this role.