I am recruiting for a User Research Lead to be based in London.
You will be responsible for planning user research for discovery by defining and implementing a user research strategy, roadmap and plan for the Discovery phase, which would include defining the research approach, advising on sample size and ensuring users/user types are appropriately represented.
This will also include leading user research for discovery by leading and carrying out the research, collaboratively with the Service Designer, Product Manager etc. in the team and communicate findings to colleagues and stakeholders outside the immediate team.
You will derive insights, themes and patterns and produce user research findings that identify user needs and feed into hypothesis driven design.
You will be adept at working an agile development environment, creating new services as part of a cross-disciplinary delivery team.
You will ideally have previously worked within central government.
If selected for interview you will be required to apply for a basic criminal records check.
The deadline for candidate submission is Friday 08/06/18 at 1pm.